Perched above the quaint Port of Sóller, on the enchanting northwest coast of Mallorca, you will find the first hotel of the Jumeirah group in Spain.
It opened one year ago to much anticipation – more than 12 years after the initial announcement of the project to build a five-star hotel on the cliff overlooking the small fishing village of Port de Sóller.
By the time the Jumeirah Port Sóller Hotel & Spa welcomed the first guests in mid-2012 the rumour was that it was in fact a seven-star hotel. Despite the fact that this category doesn’t exist, there was a heightened expectation of this hotel – one that was not going to be easily fulfilled. But even in the first year the team at this prestigious hotel have done well to exceed the desires of even the most demanding of guests.
With 120 rooms, with sea or mountain view (including the separate two-storey Lighthouse Suite, and the Observatory Suite), state-of-the-art Talise Spa and gym, two restaurants, four bars and lounges, two pools, and a kids’ club, the Jumeirah experience is the very essence of luxury.
The friendliness of the smiling team, who are mainly locals, makes foreign visitors feel welcome immediately. The team’s priority is service, ensuring that their guests feel relaxed. There is a lack of stuffiness that you often find at other five-star establishments.
The main restaurant – Cap Roig – has an outside terrace with divine views of the open sea below. The décor is not too formal and the emphasis is on the food – featuring local seasonal produce, prepared to perfection and served by the attentive staff. Cocktails at the Sunset Bar – which indeed offers an amazing view of the sunset – is a must-experience. One of the highlights of our dinner here was the carpaccio of Sóller prawn, with a celery and apple ice cream, which was one of the best I have ever eaten. For the main course, I chose the fish after which the restaurant is named: Cap Roig (scorpion fish), which is available usually during spring and summer. This intense-flavoured red-skinned white fish was served with vegetables. As an accompaniment we drank the local Mesquida Mora Acrollam wine – very dry white wine.
Each month the hotel has a theme – this month it is lemons – grown locally in the valley of Sóller. The fragrance you smell immediately you enter the hotel, the decoration dotted around the place, and dishes on the menu for lunch and dinner, all reflect the month’s theme. There’s even a treatment offered in the Talise Spa including a massage with lemon oil essences.
The spa – which was recently shortlisted for an award by a magazine published in Germany – is a tranquil haven in which to enjoy a wide choice of facial and body treatments. With a spacious relaxation area – where staff members offer you a choice of delicious teas – and 10 larger-than-average treatment rooms, it’s a place where you definitely feel pampered. And you can also enjoy something here that cannot be experienced in any other spa on Mallorca: a Linda Meredith facial.
Linda’s beauty clinic in London’s exclusive Knightsbridge (near Harrods) is the haunt of many famous people – including Madonna, Colin Firth, Jude Law, and Stella McCartney. Now, here at the Talise Spa, you can discover what makes these A-listers devoted fans of her facials and skincare products.
The attention to detail at the Jumeirah is outstanding: personalized handwritten notes await you in the room and even in your car when you are leaving – a little note to say that the management and team hope you enjoyed your stay.
For younger guests there was a little frog made from macaroons to put a smile on their face and at night there is a little dolly left in the bed so they feel perfectly at home.
It must be said that not everyone is a fan of the contemporary architecture of this hotel, and I’ve heard it described as a bit characterless. And, for those who are perhaps not as steady on their legs and feet as they’d like to be, the various steps, staircases and different levels of the hotel’s 11 buildings could be a bit of a challenge. But, of course, a hotel is about far more than its physical characteristics. What makes the Jumeirah experience memorable is a number of things: the genuine friendliness of the service team; the thoughtful attention to detail; the inclusion of local products on the menu and in the spa treatments; the proximity to the beautiful authentic town of Sóller and Port of Sóller, and the breathtaking sea views from the hotel. And these are more than enough reasons to make this place well worth a visit.
Jumeirah Port Sóller Hotel & Spa
Calle Bélgica s/n, Port de Sóller
Tel: +34 971 637 824