The guest staying at a hotel that underwent the Heuchenne Bauge treatment feels at home, and experiences something that stays with them. This is why they go back the next year, and the year after that – and why they share their love of the place amongst friends, and on travel websites.
Just as a flying bird sees the whole landscape from on high, Anna Heuchenne Bauge and Olivier Heuchenne see the establishments they treat from a prime perspective. Winning international vision is practised by the quite remarkable partners who add their brilliant touch to some of the world’s leading hotels and service providers.
In a stroke of good fortune for Mallorca, after years spent in flight around the globe in a sparkling professional capacity Heuchenne Bauge chose to land here. What its directors bring is hospitality gold, locally and further afield.
The work they do, starting with the basics and addressing the smallest details, paves the way for the sparkling reviews, glowing testimonials, and smiles of that client’s customers.
Heuchenne Bauge shows up in the warmly efficient check-in; the affable bar tender who brought refreshments; the hospital receptionist who went out of her way to schedule an appointment.
Tailored plans put together by this dynamite Belgian-Swedish team encompass elements such as product positioning, Mystery shopping cum Back-2-Basics training or representing on the sales front. Whether assisting, coaching, or consulting, the talented duo – who speak five languages – bring more than 40 years of combined experience and a whole lot of energy to the table.
Openings and top roles in the US and Europe, the Seychelles and Dubai have blessed Heuchenne Bauge with exceptional know-how, which they ground in practical, workable solutions for achieving that clear, triumphant vision.
After all, the prestige of stays like The Norman Tel Aviv – named the best boutique hotel in the world – did not come by chance. It came from hard work, and dedicated effort. It came from Heuchenne Bauge, who receives the warmest welcome from Mallorca in return for their own hospitality brilliance.